A repair is only as good as what happens if something goes wrong afterward. That's why every device we fix at Rephox — phone or laptop — comes with a 6-month warranty on the work performed, and iPhone screen repairs specifically come with one additional free replacement if the same screen fails within the first 3 months. Here's exactly what's covered, what isn't, and how to make a claim if you ever need to.
What the warranty covers
6-month workmanship warranty
Covers defects in the part we installed and the quality of the repair itself — for example, a replaced battery that doesn't hold charge as expected, or a screen with a manufacturing defect.
Free screen replacement (3 months)
If an iPhone screen we installed fails on its own — not from a new drop or crack — within 3 months of the repair, we replace it again at no cost.
What isn't covered
- New physical damage — a fresh crack, drop, or dent after the repair
- Liquid or water damage that occurs after the repair date
- Issues unrelated to the part or repair performed (e.g. a software problem after a screen replacement)
- Damage caused by unauthorized third-party repairs performed after our service
How to make a warranty claim
If something feels off with a recent repair, don't wait — reach out as soon as you notice the issue:
- Call or message us at +91 9310 772 098 with your invoice number or the phone number used at booking.
- Describe the issue and, if possible, when it started.
- We'll schedule a doorstep visit to inspect the repair — there's no need to bring the device anywhere.
- If it's confirmed as a warranty issue, the fix or replacement is done on the spot at no extra charge.
Keep your invoice: your digital invoice, sent right after the repair, doubles as your warranty card. It has the repair date, part used, and technician ID — everything needed to process a claim quickly.
Common questions
Does the warranty apply to Android and laptop repairs too?
The 6-month workmanship warranty applies to every repair we perform, regardless of device or brand. The additional free screen replacement within 3 months is specific to iPhone screen repairs.
What if I used the Repair Bid system instead of a standard quote?
Same warranty terms apply — coverage is tied to the repair performed, not to which pricing path you used to book it. See our guide on the Bid & Quote system for more.
Do I need to bring the device to a store to claim warranty?
No — warranty visits are doorstep, just like the original repair. A technician comes to inspect and resolve the issue wherever you are.